Player Safety · Fair Play · 21+ Only
Responsible Gaming at 995bat
Gambling at 995bat should always be a form of entertainment — never a source of stress or financial hardship. We provide the tools, guidance, and support every player needs to stay in control.
Safe & Responsible PlatformOur Commitment to You
Why responsible gaming is central to everything 995bat does
At 995bat, we believe that responsible gaming is not a checkbox — it is a core part of how we operate. We are committed to making our platform a safe, fair, and enjoyable environment for all registered players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.
Problem gambling is a real risk that can affect anyone regardless of their background or experience level. 995bat takes this risk seriously. We invest in player protection tools, train our support team to recognise signs of distress, and make it as straightforward as possible for any player who feels gambling is becoming a problem to get help quickly and discreetly.
Gambling should always be treated as paid entertainment — a way to enjoy cricket matches, exciting slot games, and live casino action. It must never be viewed as a method to generate income, recover financial losses, or escape personal problems. If you find yourself thinking about gambling in those terms, please read this page carefully and consider using our support tools.
21+ Only: The 995bat platform is strictly for adults aged 21 years and above. Players must be 21 or older to register, deposit, and play. We reserve the right to request age verification documents at any time, and any account found to belong to a person under 21 will be closed immediately.
Player Protection Tools
Six ways 995bat helps you stay in control of your play
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 995bat wallet via bKash, Nagad, or Rocket. Once your limit is reached, no further deposits are accepted until the period resets.
Time-Out Feature
Take a short break from gambling with a time-out period ranging from 24 hours to 30 days. Your account is temporarily suspended during this period and no deposits or wagers are accepted.
Self-Exclusion
Request a longer-term self-exclusion of 3 months, 6 months, 1 year, or permanent. Your 995bat account is fully deactivated and cannot be reactivated until the exclusion period ends — or ever, for permanent exclusions.
Session Reminders
Enable session time alerts that notify you when you have been playing for a set duration. These reminders help you stay aware of the time you spend on the platform each day.
Wagering Limits
Apply limits on the maximum amount you can wager per bet or per session across sports betting, casino games, and slots. This prevents impulse betting beyond your personal comfort level.
Activity History
Review a full log of your deposits, withdrawals, wagers, and session durations in your 995bat account. Transparency about your play history is the first step toward informed, responsible decisions.
How to activate these tools: Log in to your 995bat account and navigate to the Responsible Gaming section in your account settings. All limits and restrictions take effect immediately upon activation. Increases to existing limits may have a 24-hour cooling-off period before they apply.
Warning Signs of Problem Gambling
Recognising when gambling stops being entertainment
Problem gambling can develop gradually. Many players do not realise there is a problem until it has already had a significant impact on their finances, relationships, and mental wellbeing. The following warning signs may indicate that gambling habits have become harmful and that support is needed.
- Spending more money on gambling than you can afford to lose, or exceeding your personal budget regularly.
- Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
- Borrowing money, selling possessions, or using funds meant for essential expenses (rent, food, utility bills) to fund gambling activity.
- Feeling restless, irritable, or anxious when you are unable to gamble, or when you try to reduce the amount you gamble.
- Lying to family members or close friends about how much time and money you spend on gambling.
- Using gambling as a primary way to cope with stress, depression, loneliness, or other emotional difficulties.
- Neglecting work, study, family responsibilities, or personal health because of time spent gambling.
- Continuing to gamble despite repeated, serious negative consequences in your financial or personal life.
Quick Self-Assessment
A few honest questions to reflect on your gambling habits
How is your gambling affecting your life?
This is not a diagnostic tool — it is a moment to reflect honestly. There are no right or wrong answers. Consider each question carefully and think about how your response might relate to the warning signs above.
1. Have you ever spent more on gambling than you planned to in a single session?
2. Do you ever feel the urge to gamble with money set aside for essential living costs?
3. Have you tried to cut back on gambling but found it difficult to do so?
4. Has gambling caused tension or conflict in your relationships with family or friends?
If you answered "Often" to any of the questions above, we encourage you to reach out to the 995bat support team right away. Our agents are trained to assist with responsible gaming requests and can guide you through activating protective tools on your account.
How to Request Support
Getting help from 995bat is straightforward and confidential
If you believe that gambling is having a negative impact on your life and you would like to use any of our responsible gaming tools — including deposit limits, session reminders, time-outs, or self-exclusion — you can contact the 995bat support team at any time. All requests are handled with complete discretion.
Our support team operates 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6). When contacting us, please include your registered username or mobile number and state clearly which tool or action you would like to activate. We aim to process all responsible gaming requests within one hour of receipt.
For permanent self-exclusion requests, once confirmed, your 995bat account will be closed and cannot be reopened under any circumstances. Any outstanding balance at the time of closure will be returned to your registered bKash, Nagad, or Rocket account within five business days, provided all verification requirements have been satisfied.
Contact 995bat Support
Available 24/7 — Bangladesh Standard Time (UTC+6). All responsible gaming requests are treated with the highest level of confidentiality.
support@995bat.proProtecting Young People
Keeping underage individuals away from gambling
995bat enforces a strict minimum age policy: all players must be 21 years of age or older to register and participate on the platform. We conduct age verification checks during the registration process and reserve the right to request official identity documents at any point during the account lifecycle.
If you share a device with younger family members, we strongly recommend using device-level parental controls and ensuring that your 995bat account credentials are never accessible to anyone under 21. Log out of your account after every session when using a shared device.
Any account that is found or reasonably suspected to be operated by a person under 21 years of age will be suspended immediately pending investigation. If confirmed, the account will be permanently closed and the matter handled in accordance with our Terms and Conditions.
Report underage access: If you suspect that a minor has gained access to the 995bat platform — whether through your account or by creating their own — please contact us immediately at support@995bat.pro so we can investigate and take swift action.
Ready to Play Responsibly?
Enjoy cricket betting, live casino games, and slots on 995bat — all within your personal limits and at your own pace.
For adults aged 21 and above only. Play within your means. If gambling stops being fun, use our self-exclusion tools or contact support.