π‘οΈ Data Protection Β· Player Privacy Β· Secure Platform
995bat Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 995bat collects, how it is used, and the rights you hold as a registered player on our platform.
Last Updated: January 20261. Introduction and Scope
Who this policy applies to and what it covers
This Privacy Policy ("Policy") describes how 995bat collects, uses, stores, and protects personal information provided by users who access or register on the 995bat platform at https://995bat.pro. This Policy applies to all registered players, visitors, and any person who interacts with any part of the 995bat service, including its website, games lobby, sports betting section, wallet, and promotional communications.
By creating a 995bat account or otherwise using our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 995bat platform.
995bat is committed to handling all personal data responsibly. We use industry-standard security measures including SSL encryption to protect data in transit and at rest. We do not sell your personal data to third parties for their own marketing purposes.
2. Information We Collect
The categories of personal data 995bat may hold about you
995bat collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and from third-party sources such as payment processors and identity verification providers. The specific categories of data we collect are set out below.
- Identity Data Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents where required for account verification.
- Contact Data Mobile phone number (Bangladesh), email address, and city or district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
- Financial Data Mobile financial service details (bKash, Nagad, Rocket, Upay), bank account references, transaction history, deposit and withdrawal records, and wallet balances denominated in Bangladeshi Taka (৳).
- Technical Data IP address, device type, browser type and version, operating system, session tokens, cookies, and log data relating to your interactions with the platform.
- Usage Data Games played, bets placed, sports markets accessed, session duration, login timestamps (Bangladesh Standard Time, UTC+6), and feature usage patterns.
- Communications Data Records of correspondence with 995bat support, including chat logs, emails, and any formal complaints or dispute submissions.
Sensitive data: 995bat does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. If you voluntarily disclose such information when contacting support (for example, in the context of a responsible gaming request), we will treat it with the highest level of confidentiality.
3. How We Use Your Information
The purposes for which 995bat processes personal data
995bat uses the personal data we collect for specific, clearly defined purposes. We do not process your data in any manner that is incompatible with the purposes described in this Policy. The primary purposes for which we use your information are outlined below.
3 Purposes of Data Processing
- Account creation and management: To register your 995bat account, verify your identity, and manage your ongoing relationship with the platform.
- Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and to maintain accurate financial records.
- Service delivery: To provide access to casino games, sports betting markets (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), slots, and all other platform features.
- Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multiple account registrations, money laundering, and other prohibited conduct.
- Regulatory compliance: To fulfil identity verification, age verification (21+ requirement), and record-keeping obligations applicable to the platform.
- Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
- Responsible gaming: To monitor player behaviour for signs of problem gambling and to administer self-exclusion, deposit limit, and time-out requests.
- Marketing communications: To send you promotional offers, seasonal campaigns (e.g., Eid, Pohela Boishakh, Victory Day specials), and platform updates, subject to your communication preferences. You may opt out at any time.
- Platform improvement: To analyse aggregate usage patterns and improve the quality, performance, and content of the 995bat platform.
4. Cookies and Tracking Technologies
How 995bat uses cookies on the platform
995bat uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session state, remember your preferences, and collect analytical data about platform usage. A cookie is a small text file stored on your device when you visit a website.
4 Types of Cookies We Use
- Strictly necessary cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled.
- Functional cookies: Allow the platform to remember your preferences such as language settings, game lobby filters, and wallet display options.
- Analytical cookies: Help us understand how players use the platform β for example, which game categories are most popular and where players encounter difficulties. Data collected is aggregated and anonymised.
- Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of 995bat's marketing campaigns. You may opt out via your browser or device settings.
By continuing to use the 995bat platform, you consent to the use of cookies as described above. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may impair platform functionality.
5. Sharing Your Information
When and with whom 995bat may share personal data
995bat does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes. We may, however, share your data with carefully selected third parties where necessary to deliver our services or to fulfil legal obligations.
5 Permitted Data Sharing Scenarios
- Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard β to process your financial transactions securely.
- Identity verification partners: Third-party KYC (Know Your Customer) providers engaged by 995bat to verify your identity documents and age as part of account onboarding.
- Game technology providers: Licensed game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive session and game data necessary to deliver the game experience.
- IT and infrastructure partners: Cloud hosting providers, cybersecurity services, and analytics platforms that process data solely on 995bat's behalf and under strict data processing agreements.
- Legal and regulatory authorities: Where required by applicable law or in response to a lawful request from a competent authority, 995bat may disclose personal data without prior notice to you.
- Business successors: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
6. Data Retention
How long 995bat keeps your personal information
995bat retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal, regulatory, or operational obligations. The following general retention principles apply:
6 Retention Periods
- Active account data: Retained for the full duration of your 995bat account plus a minimum of five (5) years following account closure, to satisfy financial record-keeping requirements.
- Transaction records: Deposit, withdrawal, and wagering records are retained for a minimum of five (5) years from the date of each transaction.
- Identity verification documents: Retained for a minimum of five (5) years following the conclusion of your account relationship with 995bat.
- Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which your data will be suppressed rather than deleted to honour your opt-out preference.
- Support correspondence: Retained for three (3) years from the date of the last interaction, unless the subject matter relates to an ongoing dispute or regulatory matter.
- Technical and usage logs: Typically retained for up to twelve (12) months for security monitoring and platform optimisation purposes.
Once the applicable retention period expires and no legal hold applies, personal data is securely deleted or anonymised in accordance with 995bat's data disposal procedures.
7. Your Privacy Rights
What you are entitled to request regarding your personal data
As a registered user of 995bat, you hold a number of rights in relation to the personal data we hold about you. To exercise any of the rights listed below, please contact us at support@995bat.pro. We will acknowledge your request promptly and respond within a reasonable timeframe.
Right of Access
Request a copy of all personal data 995bat holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data on your account.
Right to Erasure
Request deletion of your data where no legitimate legal basis for retention exists.
Right to Object
Object to processing of your data for direct marketing or profiling purposes.
Data Portability
Receive your personal data in a structured, machine-readable format where applicable.
Right to Restrict
Request that we limit processing of your data in certain circumstances.
Please note: Some rights may be subject to limitations where 995bat has a legal obligation to retain data (for example, financial transaction records). We will always explain the basis for any limitation when responding to your request.
8. Data Security
How 995bat protects your personal information
995bat employs a multi-layered security approach to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes SSL/TLS encryption for all data transmitted between your device and our servers, firewall protection, intrusion detection systems, and access controls that restrict internal access to personal data on a strict need-to-know basis.
All payment transactions processed via bKash, Nagad, Rocket, and other supported channels are handled through encrypted, PCI-compliant infrastructure. 995bat does not store full payment card numbers or mobile banking PINs on its own servers.
Despite these measures, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 995bat will take all reasonable steps to contain the breach and will notify affected users as appropriate.
Your role in security: You are responsible for keeping your 995bat login credentials confidential. Do not share your username or password with anyone. If you suspect your account has been compromised, contact support@995bat.pro immediately so we can take protective action.
9. Children and Underage Players
995bat's strict stance on protecting minors
The 995bat platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Any account found to belong to an underage individual will be closed immediately, all associated balances will be reviewed in accordance with our Terms and Conditions, and any personal data collected will be deleted from our systems.
If you believe that a minor has registered on the 995bat platform or that personal data of a minor has been inadvertently collected, please contact us immediately at support@995bat.pro so that we may investigate and take appropriate corrective action.
10. Changes to This Privacy Policy
How we notify you of updates
995bat may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Any material changes will be published on this page with a revised "Last Updated" date. Where changes are significant, we may also notify registered players via their registered email address or mobile number.
Your continued use of the 995bat platform after a revised Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.
Questions or concerns about this Policy? Contact our dedicated privacy support team at support@995bat.pro. We are available 24 hours a day, seven days a week, Bangladesh Standard Time (UTC+6), and will respond to all privacy-related enquiries as promptly as possible.
Your Data Is Safe with 995bat
We take privacy seriously so you can focus on enjoying your favourite games and sports betting. Explore the platform with confidence.
21+ only. Play responsibly. For entertainment purposes.